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Customized SPC Training

The Quality professionals at Stochos offer customized SPC training for either technical personnel (engineers, technicians, etc.) or shop floor operators. We will tailor the class to your industry by using data from your processes for case studies and examples where applicable.

Technical Personnel

The training for technical personnel is available on-site or at a Stochos facility in Schenectady, NY. The class can be either 1, 2, 3 or 5 days in length depending on the topics to be covered. The 3 and 5 day class is offered through the Center for Professional Advancement in East Brunswick, NJ. A typical syllabus for a two day class is as follows:

Concepts in SPC - Quality Manager / Supervisor Training

Objective

Refresh Quality Managers on the general principles of Statistical Process Control (SPC) and train them in the advanced techniques that are relevant to your specific industry. Case study examples will be covered using plant/industry specific data.

This class is recommended for supervisors that demonstrate a high level of technical competence and interest in quality control application and techniques.

Session Logistics Course Limit - 10 people, 5 minimum
Class Duration - 2 days
16 contact hours

Day 1 & Day 2 Schedule: Morning Session - 4 Hours
Lunch - 1 Hour
Afternoon Session - 4 Hours
Materials A complete set of course notes will be provided to all attendees of the 2-day instruction

Lesson Plan: Concepts in SPC (Quality Manager)

Day 1 - Morning Session:

Why is quality important?
What is Statistical Process Control? - An overview
Types of Data used in Quality Analysis
Pareto Charts - Construction & Interpretation (Case Study)
Histogram Construction (Case Study)
Descriptive Statistics: Measures of Process Center - Your Data
Measures of Process Variability - Your Data
Normal Curves and their Characteristics
Random vs. Assignable Cause Variation (Common Cause vs. Special Cause)

Day 1 - Afternoon Session:

What is "Over-Control" (Case Study: Quincunx)
Process Capability vs. Process Performance Standard Deviations
Review the meaning of Specifications (Nominal, USL, LSL)
Relative Quality Measures: Process Performance Indices (Pp, Ppk, etc.)
Process Capability Indices (Cp, Cpk, etc.)
Case Study - Your Data

Day 2 - Morning Session:

Introduction to Control Charts: XBar and Range Chart
A New Capability Standard Deviation
Case Study - Your Data
Why do we need chart pairs?
Additional Control Tests
Discussion of "In-Control" vs. "In-Specification"
Different uses for Control Charts - Specific Examples
Common Control Chart Pitfalls

Day 2 - Afternoon Session:

Attribute Control Charts
Advanced Control Chart Types: CuSum Charts
EWMA Charts (Parallel Limits & Parabolic Mask)
Gage Resolution - Case Study

Shop Floor Operators

Operator training is best performed on-site in an effort to maintain normal plant operation. The typical class consists of 8-10 contact hours with lessons occurring in 2 hour bursts (2 hours per day, 2 hours once per week - depending on proximity to Stochos). The class can be tailored to ensure coverage of all shifts and crews while maintaining an acceptable production schedule. The operator class will cover the following topics:

Why is quality important?
What is Statistical Process Control? - An overview
Types of Data used in Quality Analysis
Pareto Charts - Construction & Interpretation (Case Study)
Histogram Construction (Case Study)
Descriptive Statistics: Measures of Process Center - Your Data
Measures of Process Variability - Your Data
Normal Curves and their Characteristics
Random vs. Assignable Cause Variation (Common Cause vs. Special Cause)
What is "Over-Control" (Case Study: Quincunx)
Process Capability vs. Process Performance Standard Deviations
Review the meaning of Specifications (Nominal, USL, LSL)
Relative Quality Measures: Process Performance Indices (Pp, Ppk, etc.)
Process Capability Indices (Cp, Cpk, etc.)
Introduction to Control Charts: XBar and Range Chart

Contact Us

Interested in having us do customized SPC training for you? Contact us.